FAQs
THE GOODS
Are your bagels vegan?
Yes, all our bagels are vegan!
Do you offer vegan cream cheese?
Yes, we Mishmish cashew labneh. It's delicious and make locally here in Oakland! You can sub it out on any sando or get a container to take home.
Do you have gluten-free bagels?
Not at this time, but we hope to carry some soon!
Do you offer decaf coffee?
Not at this time.
How long will my bagels stay good for?
We recommend that you freeze your bagels if you plan on eating them later in the week! There are no preservatives or dough conditioners in our dough, so they will get stale if left out. But they freeze like a dream! Read below.
What's the best way to reheat frozen bagels?
Here's how we recommend saving your extras for another day!
1. Store your bagels whole in a food storage bag or tightly wrap in tin foil. They can be frozen for up to two months.
2. When the craving strikes, defrost your bagels for 10 minutes on the counter.
3. Preheat your oven to 450° and bake whole for seven minutes for a fresh-out-of-the-oven experience. Or slice and toast!
4. Enjoy :)
What’s on the “everything” bagel?
Sesame, poppy, onion, garlic, and salt. No caraway seeds.
How spicy is the jalapeño serrano cream cheese?
It sits right between mild and medium.
ORDERING
Can I order online or over the phone?
We currently only accept orders in person, unless it's a larger order of dozens and/or cream cheese (must be over $50). You can preorder those here at least a day in advance (cutoff time is 11am the day prior).
Can I place a large order in advance?
We are in the process of setting up our catering program so it's not yet online. But if you're interested in placing a large order, email us at poppybagels@gmail.com. We just ask that you email us at least a week in advance to work out the details. Please note that all large orders will need to be picked up at our shop.
Do you always sell out?
No! We usually (but not always) have some bagels until close, at 1:30. If you’re worried, you can always check our instagram where we post updates such as when we sell out or when we have something special on the menu that day.
Do you carry gift cards?
Yes, you can purchase them online here or get a physical card in the shop!
Do you deliver?
We do not. Please come visit us!
THE SHOP
Is there always a long wait?
No! We can never perfectly predict how busy it will be, but so far weekdays tend to be mellow for us. Also, the earlier the better! On the weekends the line can vary in length, but we're getting faster by the day.
Can I bring my dog?
We love dogs and they are welcome on our back patio and in the shared hallway but are not allowed inside of the shop. Heath Department rules...sorry!
How do I dispose of my packaging?
All of our packaging is compostable!